Job openings for crm executive in mumbai

Experience: Min 2 Yrs.
Salary: Negotiable (As per industry norms & depending on the last drawn package)
Location: Kandivali (Head Office)
Roles and Responsibilities:
 The candidate will be responsible for sending daily cheques to banks for clearance.
 He / She must have proficiency in MIS for collection tracker.
 Updating payment entries NEFT/ RTGS/ cheques details records.
 Scanning and uploading cheques into the system.
 Connecting customers for payment collection.
 Generating payment receipts, scanning, dispatching/ e-mailing it to the customers
 Sending Demand letters to the customers as per cost sheets.
 Co-ordinating with Banks/ Accounts team for payment updating
 The candidate will be responsible for sending daily collection reports to the management.
 Filing / Record keeping of cheques payment details and IOM Deposit slip copies.
 Co-ordinating with Facility Management Team and Vendors/ Execution Engineering
Team for work completion of flats.
 Handling possession related activities.
 Preparing all documents related to possession.
 Meeting clients for queries related flats.
 Responsible for daily payment entries into the collection tracker and into far vision.
 Maintaining / updating records for daily possessions kits/ key hand over .
 Drafting intimation letters, payment receipts, LOI, IOD, Allotment Letters, Demand Letters etc. and dispatching it to customers.
 Updating project status to customers via E-mails and calls.
 Co-ordinating with other teams like Legal team, Accounts, Administration to get
information.
 Scanning all important documents , cheques and updating payments records in to CRM
 The candidate will be responsible for solving customer queries via email and calls
 In case of loan related issues of customers, he/she has to handle the matter.
 Prioritizing important tasks and ensuring they get done first on priority task.


JOB DESCRIPTION:
• Building dedicated key account relationships with customers.
• Responsible for

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